Posts Tagged ‘customer service’


United Airlines to improve customer service by eliminating flights
February 23rd, 2009

After announcing last week that they were closing their call center because “people who e-mail or write us are more satisfied with our responses”, chTONGUEeek has learned that United Airlines is now eliminating all outgoing flights due to the fact that “people who don’t fly with us are more satisfied with their travel experiences.” Continued »

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